TERMS & CONDITIONS
STANDARD PAYMENT & CANCELLATION TERMS
Full payment 30 days prior to arrival secure your room and any activities booked.
Agents: Proof of full payment 30 days prior to arrival to secure booking and commission.
Agents: Agents using our secure gateway/credit card to make payment will be charged an 3% credit card service fee.
Non- Refundable deposit if cancelled within the 30-day period prior to arrival
TRAVEL INSURANCE
Please make sure you have Travel Insurance and that your insurer is well informed about our T&C’s.
YOU HEREBY AGREE TO THE FOLLOWING TERMS
Using our secure VCS payment gateway or any other payment method, you accept our T&C’s.
Making any payment in any form protects our company & affiliated bank accounts against any charge-back procedure from any Credit Card Company or Bank.
Should there be an increase in rates in accommodation and/or game drives/activities quoted at the time of booking, it is for reasons beyond our control.
New rates/prices must be accepted by the guest/agent.
BANKING DETAILS
Account name: Hitgeheim Country Lodge Pty Ltd
Bank: Nedbank 198 765 | Acc No: 1191 692 485
PLEASE NOTE
OUR RESERVE GATE CLOSES AT 18H00PLEASE NOTE
OUR RESERVE GATE CLOSES AT 18H00
PLEASE INFORM US WELL IN ADVANCE IF YOU WILL BE ARRIVING LATER
– AFTER HOURS –
0027 73 197 8694